What impressed me most about Berne, however, were four personal characteristics: his burning intelligence; his laserlike focus; his dry, quirky humor; and his ability to see underlying order and patterns in the apparent chaos of human interactions. (Location 38)
Ego states which deal with the here and now in a nonemotional way are called Adult. When in Adult, we appraise reality objectively and make fact-based decisions, while making sure that Child or Parent emotions or ideas do not contaminate the process. (Location 74)