Doing research with developer teams, something that really strikes me is how much people look for ways to make complex problems easy rather than make it easy to work on complex problems (View Tweet)
What I mean is, sometimes it's really useful to admit we just are trying to accomplish tough things. Asking how we can support our teams who NEED the time and space to work through that, it's often a much more tractable lever than trying to change the inherent nature of the work (View Tweet)
I think it behooves me to say as a psychologist here that I think people are actually really excellent at working on complex problems! It's one of the reasons research with developers is so great. Overall devs love to learn, love to be curious, love to innovate. It is core stuff. (View Tweet)
What would it look like if we could ask, "how do I make this the absolute best environment for complex problem-solving" instead of "how do I take away all these annoying hard problems." The stuff we want to accomplish in the world is hard. But can be joyful to accomplish. (View Tweet)
Folks when a social scientist says "I find it interesting we tend to do x but what about y" it doesn't mean "x is bad and we should never do it!" 😂 Just interesting what gets prioritized as a strategy & when! (View Tweet)